Training Sections

Introduction

• 1. Why and How
• 2. Learner ObjectivesContent

• 3. I Am a New LHO, What Do I Do Now?
• 4. How do I Solve This Problem?
• 5. You Make the Call
• 6. How Do I Enforce the Law?Conclusion

• 7. Course Review and Evaluation

 

Preparation For The Work Ahead

Sometimes people do not know who to turn to for assistance in public health matters so they call you. In order to provide relief to the people in your municipality, you play many roles. You act as a mediator, a problem solver, an enforcer, and as an investigator. Perhaps most importantly, you are a reporter.  You report on the public health status of the community, and you report to Maine CDC/DHHS on any perceived local public health threats.

It’s beneficial that the community knows you as the LHO. A notice in the local paper helps get the word out – as do introductions at annual municipal meetings or at city council meetings.

You can’t be all things to all people – but you can provide assistance and refer problems if you can’t resolve them personally.

When you receive requests for help, it is important to use standard problem solving techniques and to be consistent in how you perform your job. To aid you along these lines, there is a resource chart on the next page showing who might assist with a specific problem. There is also a decision-making flow chart to help guide you through the process – it’s a two-page document coming right after the resource chart.

 

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