Training Sections

Introduction

• 1. Why and How
• 2. Learner ObjectivesContent

• 3. I Am a New LHO, What Do I Do Now?
• 4. How do I Solve This Problem?
• 5. You Make the Call
• 6. How Do I Enforce the Law?Conclusion

• 7. Course Review and Evaluation

 

How do I solve the problem?

In this section, we covered:

How to Use the LHO Complaint Flowchart

• Prepare before you act
• Verify the complaint; if necessary, take action
• Follow up and follow through

 

You can review the frequently asked questions from this section or use the FAQ link above to read them at anytime.

If you have reached a level of comfort with the material presented so far then you are ready to move on to the next section.

 

 

 

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