• Introduction
• How to Protect Confidential Information
• How to Legally Share Information
• Using the Form
• Exceptions
• Security Concerns

 

Table of Contents

Back to Previous Page

Introduction

• Video Introduction
• Protecting Privacy
• Sharing Information
• Inconsistent Goals?
• What You Will Learn
• What You Won’t Learn
• Knowledge Check

How to Protect Confidential Information

• The Department’s General Rule
• General Rule Application
• Borders
• Authorizations and Passports
• Local Laws and Minimum Necessary
• What is “confidential” or “protected information?
• ”What does it mean to “disclose” confidential or protected information?
• ”What does it mean to “acknowledge” protected information?
• What should I say when someone asks me for confidential information?
• Here are some other things you should know about confidentiality
• Knowledge Check

How to Legally Share Information

• A Valid Authorization to Release Information
  • 1. Required elements of an Authorization to Release Information
  • 2. Required notices
  • 3. A defective authorization
• Plain Lanaguage

Using the Form

• What is the process for obtaining a valid authorization
• INTERVIEW and INTERACTIVE FORM COMPLETION
• Three key points
• Using Your Judgement
• Knowledge Check

Exceptions

• The Elements of an Exception
• A Recomendation
• The Role of the MOU
• More About Exceptions
• Knowledge Check

Security Concerns

• Why Practice Security?
• Oral Communications
• Information on paper
• Telephone
• Fax machine use
• Information on computers
• Protecting data
• Electronic mail
• Web surfing
• Knowledge Check

Back to Previous Page